Modern Slavery Statement for House Cleaning
We are committed to preventing modern slavery and human trafficking in all aspects of our house cleaning and residential cleaning operations. This statement sets out our approach to identifying, reducing and responding to risks within our domestic cleaning services, housekeeping services and wider supply chain. Our stance is one of zero-tolerance toward exploitative labor practices and forced labor. We expect the same high standards from partners and suppliers across every cleaning engagement.Zero-Tolerance Policy
Our company enforces a strict zero-tolerance policy on modern slavery in all forms. All staff, contractors and subcontractors engaged in home cleaning or housemaid services must comply with our code of conduct. We require that no worker is coerced, subjected to debt bondage, withheld wages, or deprived of freedom of movement. Any breach of this policy will result in immediate action, including suspension of services, termination of contracts and cooperation with relevant authorities where appropriate.
Supplier Audits and Due Diligence
We operate a structured program of supplier audits and risk-based due diligence for suppliers to our residential cleaning and domestic cleaning operations. Audits assess recruitment practices, working hours, pay, residency checks and health and safety. Where higher risks are identified, we carry out on-site inspections, third-party verifications and require corrective action plans. Our procurement teams use performance indicators to ensure that suppliers meet agreed standards before onboarding and during ongoing engagement.Reporting Channels and Whistleblowing
We provide multiple secure reporting channels so employees, contractors and third parties can raise concerns about potential modern slavery in house cleaning services. Reports can be made anonymously through our internal hotline or via scheduled compliance meetings; confidentiality is protected to the fullest extent. We prohibit retaliation against anyone who raises concerns in good faith and maintain clear procedures for investigating allegations promptly and fairly.
Risk Assessment and TrainingWe conduct regular risk assessments across our domestic cleaning and housekeeping services to identify regions, roles and suppliers with elevated vulnerability to exploitation. Training programs for managers and cleaning staff include signs of forced labor, safe recruitment practices and how to use reporting channels. We update training materials periodically to reflect legal developments and emerging risk patterns in the home cleaning sector.
To reinforce expectations we include the following in supplier agreements and internal policies:
- Mandatory compliance with labor laws and our supplier code of conduct for housekeeping and cleaning contractors;
- Right to audit and require remedial action for non-compliance;
- Clear payment terms to prevent wage manipulation and ensure fair compensation.
Monitoring, Remediation and Collaboration We actively monitor corrective action plans for any supplier found in breach of standards. Where exploitation is discovered we prioritize the protection and remediation of affected workers, including access to wages owed and safe housing or support. We work collaboratively with industry peers, NGOs and enforcement bodies to share best practices and strengthen protections across the cleaning industry.
Governance and Annual ReviewGovernance of this modern slavery policy sits with senior leadership and our compliance committee, which reviews performance metrics, audit outcomes and incident reports. We commit to an annual review of this statement and all associated policies, ensuring continuous improvement across both our house cleaning services and broader supply chain. The review process includes stakeholder feedback, documented corrective actions and measurable targets to reduce risk.
